Definitions
For the purposes of this Disclaimer:
● “Company” (referred to as either “the Company”, “We”, “Us” or “Our” in this Disclaimer) refers to NEXTRA AUTO & TRADING SDN. BHD.
● “Goods” refers to the items offered for sale on the Service.
● “Orders” means a request by You to purchase Goods from Us.
● “Service” refers to the NEXTRA AUTO & TRADING SDN. BHD., accessible from nextraautotrading.work
● “You” means the individual accessing the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Shipping Coverage
We currently provide shipping within Malaysia only.
At this time, we do not offer international shipping. Any Orders placed with delivery addresses outside Malaysia will not be processed.
Shipping Fees
We are pleased to offer free shipping for all Orders within Malaysia.
There are no additional shipping charges applied at checkout.
Processing Time
All Orders are processed after successful payment confirmation.
Orders are typically prepared and dispatched within a reasonable timeframe. Processing times may vary depending on order volume, product availability, or operational requirements.
Delivery Time
Estimated delivery time is within 7 working days from the date of order confirmation.
Please note that delivery timelines are estimates and may vary due to factors such as logistics conditions, courier delays, public holidays, or unforeseen circumstances.
Delivery Method
Orders will be delivered using our selected courier partners to ensure safe and efficient delivery.
The Company reserves the right to choose the most suitable delivery method for each Order.
No Express or Overnight Delivery
We currently do not offer express, same-day, or overnight delivery services.
All Orders will be delivered based on our standard shipping timeframe.
Order Tracking
Where available, tracking information will be provided after your Order has been shipped.
You may use the tracking details to monitor the delivery status of your Order.
Delivery Issues
If you experience any issues with your delivery, such as delays or missing items, please contact us promptly. We will make reasonable efforts to assist you in resolving the matter.
Incorrect Shipping Information
It is your responsibility to ensure that all shipping details provided are accurate and complete.
The Company will not be responsible for delivery issues arising from incorrect or incomplete address information.
Contact Us
If you have any questions about this Shipping Policy, please contact us:
Company Name: NEXTRA AUTO & TRADING SDN. BHD.
Website: nextraautotrading.work
Email: nextra-auto@outlook.com
